After you have achieved level 15 you should have enough knowledge to be able to make it out there on your own so your automatically removed from the Help channel, but if you come upon something and would like to ask a question about it you can still get back into the Help channel to ask. Simply click the plus sign (+) in the lower left corner of the chat window, then scroll up to Channels and check the box next to Help. Make sure you have Help filtered into the window so you will see it.
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