If you are experiencing difficulties redeeming your paysafecard, please visit the paysafecard help section at www.paysafecard.com/help. You may also contact the paysafecard service team here. 
 
If you have redeemed your paysafecard but are missing or did not receive items, please contact us with the following details:
 

• Transaction date
• Transaction amount
• Paysafecard order/serial number
• Items missing